IPTV Pros
Refund & Returns Policy
Welcome to IPTV Pros. Our Refund & Returns Policy is designed to provide you with clear guidelines on how we handle refunds and returns for the products and services purchased from our website https://iptvpros.shop.
By making a purchase on our website, you agree to the terms outlined in this policy. If you have any questions or concerns regarding our refund and returns process, please contact us at contact@iptvpros.shop.
Refund Policy
IPTV Pros
Digital Products (IPTV Subscriptions)
Due to the nature of digital products and services, we generally do not offer refunds on IPTV subscriptions. Once the subscription is activated, it is considered as delivered, and refunds may not be provided except in exceptional circumstances.
If you experience technical issues or have concerns about the service, please contact our customer support at contact@iptvpros.shop for assistance. We will make every effort to resolve the issue promptly.
Returns Process
Contact Customer Support: Before returning any item, please contact our customer support team at contact@iptvpros.shop to initiate the returns process. Include your order number and a detailed explanation of the reason for the return.
Return Authorization: Once your return is approved, we will provide you with a return authorization and instructions on where to send the item.
Return Shipment: Pack the item securely and ship it to the provided address. We recommend using a trackable shipping service.
Inspection and Refund: Upon receiving the returned item, we will inspect it to ensure it meets the return criteria. If approved, we will process the refund to the original payment method within 5 business days.
Changes to this Policy
We reserve the right to update or change our Refund & Returns Policy at any time. Please check this page periodically for updates.
This Refund & Returns Policy was last updated on 13/01/2024.
